Chiefs of staff play an overlooked role in strategic leadership
London School of Economics Business Review (August 12, 2024)
We commonly hear of chiefs of staff in military and government contexts, but rarely as part of corporations. There’s no comprehensive investigation of what corporate Chiefs of Staff do and who they are — until now. In this feature post based on our peer-reviewed journal article, we argue that even though chiefs of staff are not usually considered members of the top management team, they hold sway over the company’s chief executive, exercising strategic leadership influence far beyond what might be expected from a behind-the-scenes position.